Lost/Stolen Card

What to do if your card is lost or stolen 

You have 2 x options here (please promise us you'll action immediately!) 

  1. You can place a temporary block (or unblock) on your card from your Currency Pass account. 
  2. Call us 24/7 on +61 (2) 8974 0856 and if your card is lost, we'll suspend it - and if it's stolen, we'll close it to prevent fraud. If you need emergency $$ you'll need to give us a call so we can check you're eligible and let you know where your nearest pick up location is. 

Overseas Contact Numbers 

  • UK – 0800 056 0572 
  • SA/Canada – 1877 465 0085 
  • Japan – 00531 780 221 
  • Thailand – 001800 442 212 
  • New Zealand – 0800 444 691 
  • Hong Kong – 800 966 321 
  • South Korea – 00798 4434 1279 
  • Other countries – +44 207 649 9404